Total Claims
5
All synthetic claims in the queue.
Intake
Travel Claims Queue
Prioritized by AI claim risk, amount, missing evidence, and SLA so reviewers can handle the highest-impact claims first.
Needs Review
3
AI recommends more evidence.
Missing Evidence
4
Claims with missing evidence items.
Escalated
1
High-touch claims routed upward.
Ready for Approval
1
Claims with approval recommendation.
5 flagged
Policy rules evaluated against the current queue.
1 approved
Delayed baggage rule produced a payout-ready review.
0 rejected
Deny action available when policy exclusions are confirmed.
3 evidence holds
Claims blocked by missing proof or carrier records.
1 escalated
High-risk claim routed to senior review.
2 SLA watch
Medium-risk files near review follow-up threshold.
| Risk ↑ | Amount ↕ | Claim | Why flagged | Status | Manual review action | |
|---|---|---|---|---|---|---|
|
89
|
EUR 690 | Lucas SchmidtCC-2026-0004 · Delay / missed connection · Silver · Feb 18, 2026 | Amount exceeds Silver tier delay cap.Missing carrier delay reason and expense coverage confirmation. | Escalated2 items missing | ||
|
59
|
EUR 1,240 | Amira KhanCC-2026-0003 · Flight cancellation · World Elite · Mar 8, 2026 | Unreimbursed cost position is not proven.Needs refund statement and hotel payment proof. | Awaiting evidence2 items missing | ||
|
53
|
EUR 980 | Daniel VermeerCC-2026-0002 · Lost baggage · Gold · Apr 22, 2026 | Carrier loss confirmation is missing.High-value ownership proof still unresolved. | Awaiting evidence2 items missing | ||
|
41
|
EUR 740 | Eva JanssenCC-2026-0005 · Stolen phone · Gold · Jan 28, 2026 | Ownership and valuation evidence are missing.Device identity and carrier block confirmation required. | Awaiting evidence3 items missing | ||
|
3
|
EUR 286 | Sofia MeyerCC-2026-0001 · Delayed baggage · Platinum · May 14, 2026 | Delay threshold appears met.Reviewer should exclude non-essential cosmetic receipt. | Approved for partial payoutEvidence complete |
Review Workbench
No claim selected
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Pipeline Signals
3 confirmed
3 need attention
AI Recommendation
Reason summary
Reviewer action required
Reviewer Decision
Evidence Found
Review Checks
Policy Match
Missing Evidence
Risk Flags
Evidence Timeline